Sound Specialty Coatings is a sham company. DO NOT buy from them.
They DO NOT exist in the form of any normal company. These people intentionally hide their address so you cannot find them. They DO NOT have a building. They DO NOT have a factory and they DO NOT have any real place of business that anyone can find.
Unfortunately, I fell into their trap. In an effort to spruce up our house before selling it we decided to paint the garage floor with the Aquaply SLP but we sold the house the same day so I called them the next day to return it. I spoke to the owner Nancy Pierson about returning it but she quite rudely informed me "ALL SALES ARE FINAL!" Final? It was still in the unopened box!
How can the sale be final? However, its no wonder they do not accept returns because this stuff is garbage! Before moving into our new home I applied it to the garage floor and within two weeks it is already peeling off on chunks the size of hubcaps! I am a contractor with 35 years experience, I followed the directions to the letter so I know I am not the problem.
Additionally, I sanded the floor and did a calcium chloride test to be sure it was good and dry before painting. Sound Specialty Coatings and Nancy Pierson WILL NOT accept returns of any kind, the product IS NOT what they say it is, and they WILL NOT stand behind it. I spent $2000 on this garbage and now I am stuck with removing it and reapplying something decent in its place.
Since I could not find the location of the company itself I did a people search on the owner (Nancy Pierson) and found her address in the Seattle area.
I drove by the address but it is just a small house. It was a Saturday, I knocked on the door but no one answered. I went back home and ordered the full report on Nancy Pierson and Sound Specialty Coatings and GUESS WHAT? Proof it is a sham company.
Nancy has been bankrupt and sued more times than one can count. She has put the company and home in her sons name apparently to protect her from litigation. So I guess I will have to sue through small claims. Protect yourself.
DO NOT buy from Sound Specialty Coatings, Nancy Pierson, her son or any other company name these people pop up with next. M.D.